At Ellementry, we strictly follow international standards. We check, re-check and then check again before we ship. Yet, it does so happen that you may occasionally wish to return/exchange your purchase. And we’ll be happy to help you with it. To schedule the return/exchange, click here, or call us at +91 7424888999 or email us at email@example.com Just a request: Do it within 48 hours of receiving your product
While returning / exchanging products, please ensure they’re in their original pack. We’ll also need the invoice and sticker just as you received it.
We’re arranging a reverse pickup in 4-5 working days from the date of request. In case of exchange, your new order will be sent on its way 4-5 working days after we receive your returned product.
Refund shall be made through the original payment mode. Once, we receive the refund request, we shall process the refund within 7 business days.
As applicable from case to case.
Your order will reach you within 6-7 working days.
We deliver your orders through our registered courier partners.
The shipping charges for all orders above 999 INR are on us. For orders below 999 INR, we charge a flat fee of 49 INR.
Head over to ‘My Orders’ to keep an eye on your package. You can also use the tracking number on the shipping agency’s website. We’ll drop in a mail with the details shortly after your order is placed.
Our delivery partners will try thrice, then it comes back to us. The customer service tracks such consignments and ships it again only after speaking to you. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks.
We give the option of Cash on Delivery for select pin codes.